OneSmartBunny, LLC (“OneSmartBunny”, “we”, “us”) is an independent game studio in Charlotte, North Carolina. This policy explains what information our games and our website collect, how we use it, who we share it with, and the choices you have. It applies to every OneSmartBunny game that links to it, and to onesmartbunny.com. Each game’s own section at the end lists what that game collects.
The short version
- We collect what we need to run our games: your account, your progress, your matches and what you buy.
- Our games show ads through Google AdMob. Where the law gives you a choice, ads are only personalized if you agree.
- We don’t sell your personal information.
- You can delete your account, and what we keep about it, at any time.
- Questions? Email support@onesmartbunny.com.
What we collect
Account information
When you sign in with Google or Apple, our sign-in provider (Google Firebase Authentication) receives your account ID, your email address and, from Google, the name on your Google account. Apple may give us a private relay email address instead of your real one. We never receive your password.
Guest play
Some games let you play as a guest without signing in. A guest gets an anonymous ID, and the game may keep the guest’s progress on our servers under that ID.
Your player profile
The player name you choose, your avatar and its look, the items and expressions you own, your friend code, and settings such as who may challenge you.
Gameplay
The matches you play (including each player’s ID, app version and every move, so we can verify results), your results and statistics, in-game currency, unlocked items and leaderboard entries. For social features: your friends, friend requests, favorites, the players you block, the challenges you send and receive, and when you were last online.
Reports
If you report a player, or another player reports you, we keep the report (who made it, who it’s about, the reason, the player name at the time and the match it concerns) so we can review it.
Purchases
Purchases and subscriptions are paid through the Apple App Store or Google Play, and we never see your card or payment details. We use RevenueCat to check purchases and subscriptions and to keep in-game currency balances. RevenueCat receives your account ID and your purchase history.
Device and technical information
Your app version and platform (iOS or Android), and integrity checks through Google Firebase App Check (using Apple App Attest or Google Play Integrity), which confirm that requests come from our genuine app. Like any internet service, our servers and service providers process your IP address to deliver the game and protect it from abuse.
Advertising information
Google AdMob, which shows the ads in our games, collects your device’s advertising identifier (where available and allowed), its app set ID, your IP address (from which it may estimate your approximate location), information about your device, how you interact with ads, and diagnostic information. See “Advertising and your choices” below.
When you contact us
If you email us, we keep your email address and what you send us, so we can reply.
What we don’t collect
Our games don’t collect your precise location, your contacts, your photos, or anything from your microphone or camera.
How we use information
- To run our games: accounts, saving your progress, matchmaking and online play, friends, challenges, leaderboards and in-game news.
- To keep games fair and safe: verifying match results, detecting cheating, filtering player names, reviewing reports and stopping abuse.
- To process purchases and subscriptions and keep in-game currency balances.
- To show ads, personalized only where you’ve agreed.
- To answer you when you contact us.
- To understand how our games are played and improve them.
- To meet our legal obligations and enforce our terms.
Where the EU or UK GDPR applies, we rely on: the contract with you (to provide the game you asked for); our legitimate interests (keeping games fair, secure and working well); your consent (for personalized ads); and legal obligations.
What other players can see
Your player name, avatar, friend code, the items you own and your record (such as wins, losses and recent results) can be seen by other players: your opponents, your friends, players who search for you, and everyone who views the leaderboards. Your friends can see when you’re online or in a match. Other players never see your email address or your account ID. Please choose a player name that doesn’t reveal personal information.
Who we share information with
- Service providers that run parts of our games for us, only for that purpose: Google (Firebase Authentication, the Cloud Firestore database and Firebase App Check), Render (hosting our game servers) and RevenueCat (purchases, subscriptions and in-game currency).
- Apple and Google, as the app stores and payment processors for purchases.
- Google AdMob and its advertising partners, to show and measure ads. Google explains its use at policies.google.com/technologies/partner-sites.
- Other players, as described above.
- When required: to comply with the law, to protect the rights and safety of our players and our company, or as part of a merger or sale of our business, in which case this policy keeps applying to your information.
We don’t sell your personal information for money.
Advertising and your choices
- In the European Economic Area, the UK and Switzerland, and in US states whose laws require it, the game asks before ads are personalized, using Google’s consent form. Where your local rules give you that choice, AD PRIVACY CHOICES in your game profile lets you change your answer later.
- On iPhone, ads only use your device’s advertising identifier if you allow tracking when Apple asks. You can change this at any time in Settings → Privacy & Security → Tracking.
- On Android, you can delete or reset your advertising ID in your device’s settings (Settings → Privacy → Ads).
- If you don’t allow personalization, you still see ads, but they aren’t chosen from your interests.
- Ads in our games are limited to ones rated suitable for teens.
- Some games offer a subscription that removes some ads; the game’s section says which.
How long we keep information
- Account and game information: for as long as your account exists. When you delete your account, we delete it, except as below.
- Records of online matches you played are kept so other players keep their match history, with your ID replaced by “deleted” and without your name.
- Reports are kept for safety review, with your ID replaced by “deleted” and without your name or friend code.
- Guest progress is kept under its anonymous ID so you can come back to it. We may delete guest information that hasn’t been used for a long time.
- Server logs are kept for a limited time, for security and troubleshooting.
- We keep information longer only when the law requires it.
Deleting your account
You can delete your account in the game, or ask us to delete it by email. Each game’s section explains how. Deleting your account doesn’t cancel a subscription: cancel it in the App Store or Google Play.
Your rights
Depending on where you live (for example under the EU and UK GDPR, or the privacy laws of California and other US states), you may have the right to:
- see the personal information we hold about you, and get a copy;
- correct it;
- delete it;
- object to, or restrict, some of the ways we use it;
- withdraw your consent at any time, such as for personalized ads;
- opt out of targeted advertising, and of the “sale” or “sharing” of personal information as those laws define them (use the choices under “Advertising and your choices”);
- complain to your local data protection authority.
To use any of these rights, email support@onesmartbunny.com. We may need to check that the account is yours, for example from the email address you signed in with. We reply within the time the law requires, normally within 30 days, and we won’t treat you differently for using your rights.
Children
Our games are not directed to children under 13, and we don’t knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, email support@onesmartbunny.com and we’ll delete it. If you’re under the age at which your country lets you agree to this policy yourself, ask a parent or guardian before playing.
Security
Information is encrypted in transit (HTTPS/TLS) between our games, our servers and our service providers, and access to our systems is limited to the people who run them. No system is perfectly secure, but we work to protect your information.
Where information is processed
We’re based in the United States, and our servers and service providers mostly process information in the United States. When information comes from the European Economic Area, the UK or Switzerland, we rely on safeguards such as the European Commission’s standard contractual clauses, which our providers use.
Our website
onesmartbunny.com may use Google Analytics, which sets cookies to measure visits. You can block cookies in your browser, or use Google’s opt-out browser add-on. If you email us from the website, see “When you contact us”.
Changes to this policy
We may update this policy. When we do, we’ll change the date at the top, and we’ll tell you in our games before significant changes take effect.
Contact us
OneSmartBunny, LLC, Charlotte, North Carolina, USA
support@onesmartbunny.com
Ball Ball Ball
Ball Ball Ball, for iPhone and Android, collects:
- Account: sign-in with Google or Apple through Firebase Authentication (account ID, email address, and the name on a Google account). Guests play with an anonymous ID.
- Profile: your player name, avatar look, expressions, the looks and expressions you own, your friend code, and who may challenge you.
- Gameplay: online match records (both players’ IDs, app versions and every shot), your stats, coins and spins, the balls you’ve unlocked, leaderboard entries (wins, losses, draws, knockouts and games, weekly and all time), friends, friend requests, blocks, favorites, challenges, when you’re online, reports, and the in-game gifts you’ve claimed.
- Purchases: the NO ADS subscription, bought through the App Store or Google Play and checked by RevenueCat, which also keeps coin balances.
- Ads: Google AdMob shows a full-screen ad every few matches, and an optional ad you can watch for extra coins. NO ADS removes the full-screen ads. Consent works as described above.
- Integrity checks: Firebase App Check, with Apple App Attest or Google Play Integrity.
- Ball Ball Ball has no chat between players, no push notifications, and no analytics or crash-reporting service.
Other players see your player name, avatar, friend code, the looks and expressions you own, your record and your favorite ball, and anyone can see the leaderboards. To delete your account, tap your avatar, then ME, then DELETE ACCOUNT, or follow these steps to delete your Ball Ball Ball account.